Dynamics 365 Business Central Capabilities
360-degree view of your business

Financial management and accounting

Make informed decisions by connecting data across accounting, sales, purchasing, inventory and customer interactions to get an end to end view of your business. Chart business in real time with built-in Power BI dashboards.

ACCELERATE MONTH ENDS AND REPORTING

Streamline accounts receivables and payables, and automatically reconcile accounts to accelerate financial close and as a result report with accuracy while ensuring compliance.

IMPROVE FORECAST ACCURACY

Refine financial forecasts by modelling and analysing data across multiple dimensions. Customize reports using seamless Microsoft Excel integration.

SUPPORT FOR INTERNATIONAL CURRENCIES

Compete globally using multiple currencies and languages.

Supply Chain

Increase visibility across your supply chain and above all, gain greater control over your purchasing process.

OPTIMISE INVENTORY LEVELS

Use built-in intelligence to predict when and what to replenish. Purchase only what you need with dynamically updated inventory levels.

AVOID LOST SALES AND REDUCE SHORTAGES

Maintain the right amount of inventory by automatically calculating stock levels, lead times, and reorder points. Suggest substitutes when requested items are out of stock.

MAXIMISE PROFITABILITY

Get recommendations on when to pay vendors, take advantage of vendor discounts or avoid overdue penalties. Prevent unnecessary or fraudulent purchases through approval workflows.

MANAGE FORECASTING TO FULFILLMENT

Use sales forecasts and expected stock-outs to automatically generate production plans and create purchase orders.

OPTIMISE YOUR OPERATIONS

Streamline your manufacturing and warehousing operations to deliver products on time and reduce costs. Get a holistic view of inventory for efficient order fulfilment. Track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions.

REACH OPTIMAL OUTPUT LEVELS

Calculate and optimize manufacturing capacity and resources to improve production schedules and meet customer demands.

Sales and Marketing

Sell smarter and improve customer service. Maximize revenue opportunities and therefore better serve customers with built-in recommendations.

DELIVER VALUE AT EVERY TOUCH POINT

Prioritize sales leads based on revenue potential. Keep track of all customer interactions and get guidance on best upsell, cross-sell, and renewal opportunities throughout your sales cycle.

BOOST SALES PRODUCTIVITY

Accelerate the quote to cash process. Act quickly on sales-related inquiries, manage service requests, and process payments.

DELIVER EXCEPTIONAL SERVICE

Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and accelerate case resolution.

Business Intelligence and Reporting

Get a holistic view of your business to assist you in making informed decisions.

Flexible Deployment


Deploy on-premises or in the cloud, whichever model best suites your business.

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